Refunds
Last updated 10 November 2026
Brickalike Pro is a one-off digital unlock (currently €11.99, not a subscription). If it is not right for you, you can have your money back.
14 days, no questions asked
You can have a full refund on request within 14 days of buying Pro. You don't have to give a reason.
How to ask
Email hello@brickalike.com within 14 days of buying. Include your Pro code or the email address you used at checkout, so we can find the purchase. Refunds go back through the payment company that took your payment, to the way you paid.
If you paid by bank transfer or by payment link
A bank-transfer refund goes back to the account the payment came from, usually within about 5 working days of us agreeing it. A card or wallet refund goes back to the same card or wallet through Revolut, usually within about 5 to 10 working days. Include your order reference (it starts BKA) when you email. Refunding switches Pro off for that Pro code.
What happens next
- The refund goes back to the original payment method (the card or account you paid with). It usually arrives within about 5 to 10 working days, depending on your bank or card provider.
- Refunding switches Pro off for that Pro code, on every browser it was used on.
Your legal right of withdrawal
Under EU consumer law, you normally have 14 days to withdraw from an online purchase. For digital content that is delivered straight away, the legal right ends once delivery starts, if you agreed to immediate delivery and accepted that you lose the right. Pro is delivered immediately, so we ask you to tick a box before the checkout opens, and the payment company may ask for the same agreement at checkout. Whatever you agreed there, Brickalike voluntarily gives a 14-day refund anyway, as described above. Nothing on this page limits your statutory rights as a consumer, including your rights if the product is faulty or not as described.
AI credits
Brickalike does not sell credits yet. This is the planned policy for when it does: unused credits can be refunded on request within 14 days of buying them, credits never expire, and if an AI job fails, the credits it used are given back automatically. See the terms for what credits are.
Who you are buying from
If you pay by bank transfer instead, you are buying from Brickalike (Joshua Allen, sole trader, trading as Brickalike, a business name now being registered in Ireland, Ballymaloe, Shanagarry, Co. Cork, P25 R274, Ireland) directly, and we are the seller.
Purchases are paused while we move to a new payment provider, so no payment is being taken. When they reopen, this page will name the payment company that sells Pro to you (the seller of record, which handles payment, VAT and invoices), and its buyer terms will apply to your purchase, including consumer rights to cancel within 14 days. Pro bought earlier remains valid.
Brickalike (Joshua Allen, sole trader, trading as Brickalike, a business name now being registered in Ireland, Ballymaloe, Shanagarry, Co. Cork, P25 R274, Ireland) provides the software and support. Email: hello@brickalike.com.